How Much Is Cybercrime Going To Cost Your Business?

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One of the biggest threats to businesses is cybercrime. Every minute, $2.9 million is lost across the world due to cybercrime. 

Every year, figures rise. 

But if you’re not making cybercrime protection a priority in your business, then you are sleepwalking into some worrying situations. 

Every day your business will come under attack. Whether that is through attempted brute force attacks, phishing attempts, or ransomware, you need to be aware of the threats and protect yourself. 

How much is cybercrime going to cost your business? 

Let’s discuss how you can invest in making sure it doesn’t cost you anything at all. 

Bring in an IT Services Company 

If you’re not sure what you are looking for when it comes to identifying weaknesses in your systems, then it could spell disaster

The best thing that any business can do is to bring in the services of a specialist IT managed service provider. 

An example can be found at Your systems will be watched 24/7. If there are any signs of vulnerability within your infrastructure, your managed service provider will fix the problem. 

There are many managed service providers who will help you with specific concerns relating to your sector. For example, in the healthcare sector, HIPAA compliance is essential, but having an IT services provider who understands the regulations and threats will be very useful. 

Know the Enemy 

What do the cybercriminals want from you? Do you have a big database full of customer email addresses and passwords? Do you hold customer’s bank details, social security details, date-of-birth, or address details on file? Or, are you a major company that might have a lot of money in the bank?

Cybercriminals will target your business to either steal any personal data you have on file or to exploit your business financially. 

Understand how much of a threat businesses in your sector face. 

Carry Our Audits

Get into the routine of going through your entire company and analyzing how you use your IT systems. 

Look for how your team interacts with your systems. Are they taking care not to expose their passwords? Are passwords changed on a regular basis? 

Look at former employees that had system access. Have they had their accounts terminated? 

Team Training 

Very often, cybercriminals find success because they manage to easily steal valuable login details from employees. 

An email from a recognizable brand name asking your employee to go and log into their account will often prompt them to do this. But phishing scams use fake websites to acquire login credentials. 

Once a cybercriminal has your employee’s login details, they can just walk straight into your system through the front door. There will be no alarm bells going off because the system will just show a legitimate login. 

Investing in team training on cybersecurity is vital. Make sure that all of your employees are aware of how phishing scams and ransomware work. Reiterate these messages on a regular basis.

What Is Managed IT And How Can You Benefit From It?

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There are a lot of reasons why Managed IT is great, but that is all useless unless you understand what it is and what it can do for you. Managed IT is a solution that is implemented and delivered by an IT provider. It will typically combine flat-rate IT support at a fixed monthly fee. There will be proactive monitoring and support when requested and needed. The proactive monitoring will be of IT workstations and infrastructure. You can learn more about different services with some research.

Managed IT service is designed to be a buffet-style, all-you-can-eat model. Both the organizations are working in alignment. Previous models were closer to client and service with an hourly bill at the end. Managed IT is a more vested interest. 

Managed services put the ball in the court of the firm – to some extent. The more plentiful problems an organization has, the more time and resources are going to be soaked up. Of course, over time, this could be much less profit for an IT company. So a model of proactivity and preemptive measures smooths the process, and both companies prosper. 

Why Are They Important?

Peace of Mind

You and your company might not be IT experts, and it is nice to know that when something goes wrong, you have the right people on the case. You can focus on your business, and they can take care of your IT.


While you might not be 100% sure what systems and methods you’ll need to have in a year or three years, they will. Managed IT service providers will be thinking ahead and will give you advice on what you’ll need. This and the point below are intertwined. You will be upgraded and have things implemented with minimal downtime, and less risk of viruses and software crashes. 


It isn’t just about arriving, fixing a situation and then leaving again. It is proactive support. They will make every effort to identify issues before they impact you, and keep all of your systems running in the best capacity. 


One of the most attractive aspects of Managed IT is that you have access to the entire It department, that otherwise, you might not be able to afford. And that support covers a range of jobs. You’ll have things like a CIO, or an IT manager, or a strategic planning person. There is a range of people you will not typically have access to. 

When you are selecting your Managed IT provider, you’ll need to consider a couple of things. They will need to meet your requirements, and your budget will matter. Although money should not be the deciding factor here, but rather choosing a company that meet the needs of your business. They will need to have your best interest in mind, and you’ll need to see evidence of that. Ask these questions:

And finally, how quickly will the on-boarding process be. Because in most cases, Managed IT services will be ideal for you, and it will just be a case of timing.

How to Remain Focused on Your Core Business Objectives

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It’s easy to set objectives for your business, especially when it’s just starting out. What’s harder is making sure that you stick to those core business objectives until you’ve completed them. There are lots of things to distract you and sidetrack you as you try to keep the business afloat. But the best way to find success is often to stay true to your aims and objectives. Here’s how to remain focused on them.

Rally the Troops

First of all, you need to make sure that everyone is on the same page. Your entire team needs to know your objectives and why you’re all working towards them. A little motivation will go a long way too, so don’t hesitate to rally the troops and do all you can to get everyone pulling in the same direction towards your goals and objectives. It’ll only work if everyone believes in it.

Ensure You Have the Right Tools and Tech at Your Fingertips

You also need to make sure that you have the right tools and tech at your disposal. That might mean using Managed IT Services or investing in new hardware or software. There’s no doubt that modern businesses rely on technology more than ever before and there’s simply no way around that fact. If you want to make sure that your business is where it should be, updating your tech might be necessary.

Keep Reminding Yourself of Your Goals

As mentioned above, it’s easy to lose sight of your goals and get dragged away from them. But that’s not something that you have to let happen. If you keep your goals in mind and remind yourself of why they’re so important to your business, that won’t happen. Maybe you can create a visual representation of your goals and put it in your workplace so it reminds everyone of your objectives each and every day.

Eliminate Unnecessary Workplace Distractions

Distractions in the workplace can come in many shapes and sizes. But it’s important to eliminate as many of them as possible if you want your business to find real and lasting success. If something is distracting your employees, tackle it head on. It might be a disruptive individual or something in the environment you need to change. Whatever it is, you can’t afford to ignore it.

Acknowledge Milestones as They’re Passed

As you work towards your core business objectives, you’ll pass milestones along the way. You should acknowledge these and celebrate them because they’re signs of progress and they mean you’re all moving in the right direction. Employees will also appreciate that recognition, so don’t let them pass by as if they weren’t important because they certainly are.

No one said it would be easy to reach your business objectives, but that’s no reason to throw in the towel and give up. Make use of the tips and ideas outlined above if you’ve recently been having trouble staying focused on reaching your business objectives; they might help you more than think.

5 Types Of Crisis Your Business Could Face

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Sooner or later, no matter their size, industry, or location, all businesses face some sort of crisis. Nobody ever plans for something to go wrong – It just happens, and usually at the worst possible time. Some of these problems can be avoided, but many can’t. Either way, you should prepare for them. No entrepreneur wants to anticipate failure, but it is crucial that you’re ready to handle disasters when they happen. With that in mind, here are five crises your business could face.

  1. Financial Crisis

Money is the single most important resource a business has. After all, without any money, you wouldn’t be able to stay up and running. When a financial crisis occurs, therefore, this can cause a lot of problems. Essentially, this disaster happens when you’re hit by a sudden and huge financial loss. In a case like this, a business emergency fund would be helpful by allowing you to pay immediate costs. You might also need to access credit and find ways to reduce overheads.

  1. Technological Crisis

Every business nowadays relies on technology in one way or another. This means that any breakdown in technological appliances could impact your service in a big way. The first step in managing a problem like this is enlisting the help of an expert. You may have an in-house IT team, but most businesses work with an IT consulting company. Once the problem is solved, and your business is back up and running, you need to prevent the issue from happening again.

  1. Natural Crisis

A natural crisis would take place because of a natural phenomenon, like a flood, earthquake, or tornado. Although these types of disasters may be rare where you live, they can still have a significant impact when they do occur. The best way to defend against a problem like this is to be proactive. You should use an office that is resilient to the weather and prepare an evacuation plan. It’s also important that you have somewhere else the business could work, just in case.

  1. Personnel Crisis

You may have started your business alone, but, at some point, you will have needed to bring on other people to help you tackle the workload. The problem with this is that more people means a higher chance of mistakes. When someone associated with your business gets involved in something unethical or illegal, it can impact your reputation too. In a case like this, you would need to evaluate the situation and determine what disciplinary action is appropriate.

  1. Organizational Crisis

Your business exists to serve the customers. When it fails to do that, therefore, and instead wrongs them, it can cause big problems. Whether you misuse your position as a manager, withhold information, or exploit the consumers in some way, it leads to mistrust, which could ultimately drag your business down. The only way to fix this is to admit to your mistakes and vow to improve the company culture.

Every entrepreneur faces a crisis at some point. Hopefully, with the advice above, you now know what do when it happens in your business.

Why Your Business Should Have A Backup Server

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Data is worth its weight in gold. If you have been around in the world of business long enough you’ll know that once customer trust is broken there is very little chance of getting it back. You should guard data like you would a block of gold bullion. Without data businesses simply cannot function. Where do you store all the names, accounts, addresses and interests of your consumers? If you don’t do any of these things, you are simply talking to a wall. Building up consumer profiles and storing all your projects has to be done via a server. The data that you have worked so hard for has to be thoroughly secure and never in doubt. Although modern systems are very secure, it’s always better safe than sorry than to have a backup server just in case.

Doubling up is safer

Are you going to store just one version of your customer profile? Having just one copy of your data is completely reckless. It just doesn’t make sense to have your business hinging on just on server and one copy of everything you have worked for. Doubling up is the sensible option but you have to do it on another server. Say for example you double up and have two profiles that are the same. That’s good practice but what if the server that those two are stored on is hacked? Doesn’t matter if you have two if they are both in the same boat. This is when another server comes handy, so you can double your data and make it count.

You have an archive

The main server is accessed and used all the time. It’s the main access point and storage unit for all your daily tasks. Customers might be making orders and changing them all the time too, so you need to store the different stages of each action. A backup server can act like your archive. A client might want to revert back to an original setting but if you don’t have a log of what changed and needs to be changed back, you cannot fulfill this task for them. A backup server can store additional data such as preferences, old contact details, and previous purchasing habits. Talk to an IT consultant that can help create but also configure your new server needs.  Storing data is a sensitive topic right now as privacy is valued more than ever by consumers. However an archive is purely there to be used as a backup such as for a default setting options and not for active marketing or sharing.

Improving productivity

Marketing strategies are created all the time. However to decrease time wasting, you can access your archive to see what kind of products certain customers like. It saves your employees time having to send out email surveys. You can also use older data for studies on how consumer habits change and why, rather than relying on asking customers directly for every small detail.

A backup server can be your knight in shining armor when things go very badly. If your main server is ever hacked you can fall back onto your default settings and still carry on working while you rebuild. It simply stops your business from grinding to a halt and can even help you out regarding research projects.

How Can The Right Tech Save A Failing Business?

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When you’re growing your business, you can throw everything within your financial remit at it to ensure the company flies, but this isn’t necessarily going to work. When your business begins to make its inevitable descent, either due to poor planning, insufficient action, or both, thoughts turn to how to save a failing business. Believe it or not, the one main component that could encourage your company to grow again is the tech. How can it do this?

It Saves Your Business Money

It’s a great way for you to streamline certain processes. When you’re looking to cut corners, but without compromising the integrity of the company, technology is a godsend in this respect. Going digital can reduce the amount of paper you use of course, but it can reduce your equipment needs, and if you have the means necessary, you can encourage your workers to stay at home and work remotely, therefore minimizing your need or a physical office.

It Protects You

These days, data breaches are more common regardless of how big or small the company is. If you are insufficiently prepared for a data breach, you could lose so much information, not to mention trust from your customers. It’s vital you have an appropriate infrastructure plan in place, and Ntiva’s strategic IT consulting services is one of many that can help you re-evaluate your framework. We have to ensure that our company’s needs are met, and it’s not just in relation to the technology we have, but also in making sure that our staff know the best practices so that the technology is put to good use.

It helps automation

From social media to Customer Relationship Management systems, automation is one of the best approaches any company can take advantage of. Automating a handful of processes can save you time and money. This leaves your staff open to working on other areas of the company. If you are struggling to keep yourself going, automating so many processes that work out, financially speaking, as the equivalent of one member of staff means you can save quite a significant amount of money. Automation is a process that can make life easier for businesses, but not so the workers become complacent. Automation is one of those things that can encourage your workers to perform better in other areas so they don’t make themselves expendable. As this is a very handy by-product of implementing automation; if your workers perform better, you will directly see this in the results.

The right technology can save a failing business, but it can sufficiently protect it as well. As any company will attest, the right piece of tech is a godsend. And when your business struggles to keep itself going, technology might not be the first thing you would turn to, but as technology can fulfill so many different roles, you need to give it the attention it deserves. Technology is fast becoming the most essential business component, but even the smallest system can turn a business around in a short space of time.

Growing Your Small Business By Outsourcing

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In business, you don’t have to keep every procedure that you do ‘in-house.’ You can outsource specific assignments, or even whole departments of your company to other businesses, when it comes to work that you can’t (or don’t want to do) yourself. Businesses don’t always need to be in direct competition, and can work side by side for mutual benefit. Here’s what you need to know about outsourcing.

Why would you send work to other companies?

There are certain tasks in business that require specific tools, materials or expertise. Purchasing your own equipment and hiring your own employees comes with risk. What can be quicker, cheaper and less hassle can be sending the work to a company that already has these things in place. For example, instead of manufacturing your own products (that would require factory space, warehousing space, vehicles, machines and more) you could hire a company which already has this set up to manufacture for you. When it comes to IT services, companies like will have employees with experience and expertise, and the right equipment. In the long term, you might consider setting up these processes yourself, but it’s not something a small business can necessarily afford (or have the skills to do) in the beginning. Therefore, outsourcing allows your business the chance to grow but with less pressure on you to oversee every task, and without being held back by money for upfront costs.

Be sure to sustain business connections.

Outsourcing work to another company requires trust. Your business is of course important to you, and you need to know that everything being completed on your behalf is done to a standard that you’re happy with. For this reason, you need to maintain good business relationships, with good communication and regular meetings to ensure the standard is being met. Outsourcing benefits both companies- they have a regular client and regular work coming in, and you have a company who is able to complete the work that you can’t. So it makes sense for you both to nurture this relationship.

Evaluate frequently

If you find that the standard slips, or that another company is able to offer you a better deal then it could be worth making the switch. If you attend trade shows or business expos, you’ll come across lots of other companies who may be able to offer you a better or more tailored service. To keep your business moving forward you need to ensure that the outsourced company is doing the best work possible. So it won’t always make sense to stay loyal to one business, especially if another is able to offer you something better.

Outsourcing is a way for your business to grow when you don’t have lots of money upfront to create new departments. In some cases, it will make sense to continue outsourcing long term, and others you will be better off creating your own in-house departments when you can afford to do so. Either way, it’s something that can be highly beneficial to most kinds of businesses at some point in their journey.

4 Simple Steps for a More Streamlined Business

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When you started up your own business you realized straight away that there would always be hurdles to navigate every day. Running a smooth and streamlined business is one of your long term goals for the future and you want to start putting workable plans into place. You’re looking for great results and minimal wasted time, money and effort on your part. You want everything to start running like clockwork rather than having a bumpy, disjointed ride every day. The following simple steps will help you to create a more efficient business that functions with very few hiccups and hitches.

  1. Dealing with IT Blunders

How many hours of your time have you wasted trying to figure out an IT malfunction? As much as you want to do everything all by yourself, this isn’t always possible. You might want to look into IT Consulting for Businesses so that you can rely on an external company to proactively monitor your network, servers and systems on a daily basis. You will always feel fully supported no matter what may go wrong, so that you can keep your business up and running every single minute of the day.


  1. Implementing the Correct Training

When there are significant gaps in your employee’s training, you will start to notice when things go wrong during your working day. From the very beginning, you need to make sure that your members of staff receive top notch training to equip them for the busy days ahead. Whether you offer training courses or on the job learning, every business will always operate in a unique way. Assess the best method to adopt for your business and you will be sure that everybody in your workforce receives consistent training from the moment they start.

  1. Understanding Your Employees Strengths

Make sure you are using your employees in the areas they excel in; don’t make anybody work on a project they don’t feel comfortable in. As soon as everyone can settle into their role and find their place at work, your business will start operating much more coherently.

  1. Communication is Key

You need to communicate effectively in the workplace otherwise mistakes will start to happen. Whether it’s an important email chain or a meeting with a particular team, you always need to ensure you get your points across clearly and effectively. Once everybody is communicating well on a daily basis you will start to see huge improvements in the day to day running of your company.

When you put these ideas into action, you will soon notice that your business starts to become more productive. Whether you’re producing products at a faster rate or you’re retaining more employees because your training processes are better, there are always areas that you can keep improving upon. You no longer have to sit scratching your head every day when something goes wrong with your software and you won’t run into trouble when communication levels are low. The sooner you can implement these ideas into your business, the quicker you will grow and thrive as a company.

4 Ways a Strong Online Presence Can Uplift Your Brand

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We all know that using the internet to our advantage is one of the surest ways for us to launch a brand successfully. A digital presence is incredibly strong when used correctly, but it takes a lot of planning, research and a well-executed strategy in order to make the most of the internet.

In this post, we’re going to look at four ways that a strong online presence can grow your brand, expand your business and ultimately help you succeed in the competitive world of business.

  1. Websites are like virtual storefronts

The first encounter a customer has with your company is going to be the first impression they have and, much like in other areas of life, first impressions count. A website acts much like a virtual storefront; it’s your first encounter with a business (outside of perhaps their social media accounts) and the way it’s presented will make a lasting impression. This is why it’s crucial that you make a website that’s informative, well-designed, coherent and fits on both desktop and mobile devices to ensure a great customer experience.

  1. Social media is huge

Social media is one area where you can spend little capital for big gains. With the exception of hiring a social media manager, it’s one area where you spend little money for a huge competitive advantage–assuming you know how to use it. Some crucial social media marketing steps include understanding your audience, being consistent with social media and also latching on to trends whenever possible. It’s also about increasing engagement with your customers to show that you listen and are willing to interact with them.

  1. Word of mouth is powerful

The internet is a place used by billions of people around the world. While you might only realistically target a small portion of those users, there’s nothing that physically prevents them from purchasing something from you as long as they know your website. However, exposing your website to them involves spreading the word, hence why word of mouth marketing is so strong especially on the internet. All it takes is an organic backlink and suddenly you’re known to a completely new group of people that could continue to spread the word.

  1. Staying competitive

One of the biggest reasons to have a comprehensive online presence strategy is because you need to stay competitive. There are many strategic IT consulting services that you can rely on to help you create a plan and stay competitive, but you need to understand that success in this area doesn’t build up overnight. Instead, it’s all about staying consistent, adapting to trends and understanding the audience that you’ve built. Without knowledge about your customers, it becomes incredibly difficult to make sense of the internet and how it can become such a huge driving force that promotes your brand to new audiences.

At the end of the day, a strong online presence can benefit you in many different ways. Although it can be expensive at times, it’s also crucial to have and a worthwhile investment.