Collaborative post – may contain affiliate links
There are a lot of reasons why Managed IT is great, but that is all useless unless you understand what it is and what it can do for you. Managed IT is a solution that is implemented and delivered by an IT provider. It will typically combine flat-rate IT support at a fixed monthly fee. There will be proactive monitoring and support when requested and needed. The proactive monitoring will be of IT workstations and infrastructure. You can learn more about different services with some research.
Managed IT service is designed to be a buffet-style, all-you-can-eat model. Both the organizations are working in alignment. Previous models were closer to client and service with an hourly bill at the end. Managed IT is a more vested interest.
Managed services put the ball in the court of the firm – to some extent. The more plentiful problems an organization has, the more time and resources are going to be soaked up. Of course, over time, this could be much less profit for an IT company. So a model of proactivity and preemptive measures smooths the process, and both companies prosper.
Why Are They Important?
Peace of Mind
You and your company might not be IT experts, and it is nice to know that when something goes wrong, you have the right people on the case. You can focus on your business, and they can take care of your IT.
While you might not be 100% sure what systems and methods you’ll need to have in a year or three years, they will. Managed IT service providers will be thinking ahead and will give you advice on what you’ll need. This and the point below are intertwined. You will be upgraded and have things implemented with minimal downtime, and less risk of viruses and software crashes.
It isn’t just about arriving, fixing a situation and then leaving again. It is proactive support. They will make every effort to identify issues before they impact you, and keep all of your systems running in the best capacity.
One of the most attractive aspects of Managed IT is that you have access to the entire It department, that otherwise, you might not be able to afford. And that support covers a range of jobs. You’ll have things like a CIO, or an IT manager, or a strategic planning person. There is a range of people you will not typically have access to.
When you are selecting your Managed IT provider, you’ll need to consider a couple of things. They will need to meet your requirements, and your budget will matter. Although money should not be the deciding factor here, but rather choosing a company that meet the needs of your business. They will need to have your best interest in mind, and you’ll need to see evidence of that. Ask these questions:
- Can they improve your IT efficiency?
- Can they maximize your uptime?
- Will your productivity be improved?
And finally, how quickly will the on-boarding process be. Because in most cases, Managed IT services will be ideal for you, and it will just be a case of timing.