Running a business isn’t easy, as you will probably understand if you have already decided to start a business.
With a to-do list as long as your arm, with responsibilities that won’t always lie within your skill set, you have probably experienced moments of doubt, frustration, and stress.
But while running a business isn’t easy, there are ways to make life easier for yourself. Consider the following for example, and concentrate on anything that you know makes sense for you.
#1: Surround Yourself With Experts
As we suggested, there will be some responsibilities on your to-do list that don’t correlate with your skillset. Should you struggle with these alone? No. While it is a good idea to work at them to better your abilities, it is also a good idea to pass them onto somebody else. Struggle with your taxes? Hire an accountant. Don’t know how to attract more customers to your website? Hire a web designer. Consider the same for any facet of business where you fall down and enjoy having more time for the things that you are good at.
#2: Find The Right Supplier
Whether you’re selling a product or providing a service, you will probably be reliant on a supplier. It might be somebody who provides office supplies if you are based at home or it could be a welding & industrial supply company if your focus is manufacturing. Or it could be somebody else besides but one thing remains true: You need somebody reliable to provide the goods you need. A good supplier will provide and source everything you need to keep your business running so it’s worth spending time finding the right one. They will also make sure you have what you need on time to reduce the risk of downtime in your business. Commit to research then and buddy up with the supply companies that can support your business needs.
#3: Automate what you can
Why spend an age on a task when you can get things done in double-quick time? With the right app or software program, you can automate those tasks that are complicated and time-consuming, and have more time for other aspects of your business. You can pretty much automate anything, from your accounts to your Google Ads marketing, so it’s worth researching the tools that are available to you. Here are just a few small business automation tools you might be interested in but continue your search online.
#4: Say ‘no’
Finally, this is something you need to get into the habit of doing if you are forever saying ‘yes’ to things. You might say ‘yes’ to every project that comes your way, and you might say ‘yes’ to every meeting you’re invited to, as examples. And while you will need to take on new projects and attend meetings, you need to remember that you are only human. If you take on too much, you will have less time on your hands to produce quality work, and you might even burn yourself out. Saying ‘no’ can sometimes be good for business so give yourself a break and whittle down your to-do list.
So, here’s the thing. Running a business isn’t easy. But by following the suggestions given here, it can be easier. Take note then, especially if you’re feeling the strain today.
It is critical to your business’ success to stand out from the rest. With these five top tips, you can’t go wrong.
Promote Your Business
Above all else, this should be an obvious one. If no one has heard of your business, there is little merit in investing your time and money in developing it. In order to promote your business it’s worth investing some time looking for a great advertising company. Advertising is the most powerful way to reach customers and ultimately promote interest in your business, leading to increased revenue.
Exceed Customer Expectations
Once you have your marketing campaign in place, one of the next most important things to focus on is retaining the customers you have just succeeded in attracting. This can be achieved by going that extra mile to increase customer expectations, most notably through excellent customer service. No matter what your business, proving to your customers that they come first is the best way you can hope to not only retain their loyalty, but to ensure they recommend you to others. This can be through word of mouth or by the much more far reaching online review. Attaining great reviews can transform your business as each positive review builds upon the next and trust amongst potential customers in your business grows.
Treat Your Employees Fairly
Your company’s employees are just as important as your customers. Without them, you would not be able to successfully get your business off the ground. Mistreating employees can be detrimental to morale and will ultimately be damaging to your business. Employees who feel they are truly valued and respected will be much more willing to work hard for you when crunch time comes. Managers at the highest level need to convey to employees how they believe they all should be treated in order for this to filter down the chain. This is explored in more detail in ‘Become the Manager Employees Want to Emulate’.
Reward Customer Loyalty
Simple schemes such as the loyalty cards offered by a myriad of businesses can be enough to keep customers coming back time and again. Points based systems which reward customers once they spend a certain amount can be a great incentive. It is also worth investing in the necessary technology to support this, such as creating your own app to allow customers the ease of being able to view and collect points on their phone, as well as receive special offers only available to ‘loyal customers’.
Listen to your customers and act on their feedback
Nothing shows customers that your business is the one for them like a clear demonstration that their feedback matters. Be sure to follow up on negative feedback on a personal level, as well as to make wider changes when issues affect a range of customers. In addition to this, following up on positive feedback can also go a long way. Thanking customers who have taken the time to write positive reviews and ultimately increase your customer base can make them feel valued and more likely to recommend you.
Despite popular misconceptions, expanding your business doesn’t mean that you need to work longer hours or deal with more stress. In fact, business expansion often means that you can expect your workload to decrease a little, as it gives you the chance to get a better hold over your finances or delegate tasks across a larger workload. However, business expansion isn’t always as straightforward as it seems – meaning it can be hard to figure out exactly what you need to do in order to grow and develop.
With that in mind, here are some top tips that every business owner can use to grow and expand their business.
Focus on improving workplace efficiency by investing in new technology or software. This will allow each employee to make the most out of their time, meaning that tasks will be completed at a quicker rate and to a higher standard. This also allows you to boost your revenue.
If you’ve been running your business from the comfort of your own home, consider renting out a workspace for your business. Whether you open up a shop or offices, this is a great way to take your business to the next level or develop your relationship with your staff and customers face to face. To get started on this venture, you simply need to reach out to a commercial real estate agent who can help you find the property of your dreams for a price that won’t break the bank.
Focus on growing your team by bringing in new employees, focusing on candidates who are enthusiastic, and bring something new to the table. For example, sometimes innovation and new ideas could be far more beneficial to your business than previous industry experience. You should also ensure that you provide your employees with training that will allow them to develop new skills.
Create a friendly working environment where every employee will feel appreciated and comfortable. This will allow them to work more productively and ensures that they know how to reach out whenever they need help. Putting your employees first will also help you become a better manager.
In order for your business to grow, you need to ensure that you can stay up to date with current trends and consumer habits. To put it simply, you need to find a way to stop your business from being left in the dust in a hypercompetitive and ever-changing world. The easiest way to achieve this goal is to prioritize innovation, as this will encourage you to come up with new ideas, which will enable you to stand out from the crowd.
Be sure to invest a considerable amount of time and money into your marketing campaign – as this is one of the most straightforward ways to expand your customer space. Thankfully, you can market your business in a variety of ways, through growing your online presence, networking, or through traditional marketing techniques such as flyering. You should also update your marketing strategy regularly, using your analytics to guide you and ensuring that you capitalize on popular trends.
It’s no secret that spending more time outside can benefit your health, as well as your business.
If you are a business owner, you don’t always have the luxury of time to spend outside when you have 101 things to do! So, here are some ways you can spend more time outside with minimal disruption to your day-to-day business.
#1 Walk and talk
Popular amongst millennials, it is a new concept that moves away from traditional business meetings, is to take your business meeting outside. If your meetings are held online, all you need to do is take a high-quality headset with you and find a nice, quiet place to walk. If your meetings are usually in person, then why not ask the other party if they wouldn’t mind taking it outside? You could sit outside a cafe, or walk while you talk. It’s a great way to get out of a stuffy meeting room and create more productive meetings. People are more likely to loosen up and talk openly when outside in nature.
#2 Household chores
When you run a business, there isn’t much free time. So rather than doing the laundry or washing up when you are home, switch with a family member while you head outside and get the jobs you were putting off done! Pull up the weeds, plant the flowers and trim the bushes. It is also a great excuse to invest in some new tools too! Ensure you have great clippers to cut back the brambles, a decent watering can for efficient refreshing and the best electric pole saw for cutting down trees. Having good tools and specific chores to complete can be a great way to get yourself outside while being productive. When you spend more time in nature and get things ticked off your to-do list, you are less stressed and more efficient in all areas of your life, home, and business!
#3 Build a garden office
If you can’t find time to spend outside and reap the benefits of nature, then why not immerse your business in nature instead? If you are a one-man-band, then why not move your office outside? Many, excellent garden office services can quickly and cheaply build you your own space, where you can enjoy nature all day long. If this is not possible just yet, why not move your desk to a window, or if you have an office with employees, keep the blinds open, invest in more plants to fill the space, and encourage breaks outside.
#4 Regular team building days
If you own a business with more than 1 employee, why not integrate nature as part of the business with team building days. These can be scheduled regularly (perhaps monthly or quarterly) to encourage the team to get outside regularly, have fun and let loose. If they are planned, then business tasks can be tailored around them.
Finding new ways to work to incorporate more time outside can be a great way to lift your mood, get creative and in turn, increase business performance.
Diversifying your income streams to create more money in business is an old mantra, but it is advice worth following in these challenging economic times. Making greater use of your existing resources is one of the least problematic and least expensive ways to successfully grow your overall revenue.
Here, we look at some things that you can do to boost your revenue as a retail business.
Rent out part of your premises
Do you truly need all of your current business space, whether you own or lease it? If not, you can increase your earnings by leasing some of your premises to some other business.
A lot of startup firms merely require a portion or a booth. Perhaps you have an unused room that might be used as office space by another company. Also try renting out underused warehouse space or empty storage space, which in a major city can fetch a premium.
While it isn’t renting out part of your space, you could also consider whether to rent an ATM. These are helpful for your customers and can bring you a steady trickle of income.
Look at marketing your services as products
If your company primarily sells services, bundling them and allocating defined prices can help you generate more money. This will enhance sales by removing clients’ apprehension about signing on for what they perceive to be open-ended projects and making your service appear concrete.
Look at swapping your sales focus
Getting your present consumers to buy more of your products or services is one of the simplest techniques to make more money. Because your current customers are already converted prospects, focusing your sales efforts on them rather than attracting new ones makes tremendous financial sense. They are more likely to buy from you because they are familiar with your company and offerings.
Do you employ folks who are skilled and commercially viable? You might be able to subcontract them to other companies. If you have great managers, for example, you could hire them out to do team-building and management skills exercises for other businesses. Working for another company can be beneficial to employees since it allows them to get vital expertise in a different setting.
Add services and products that can increase value
Another smart company strategy is to include value-added services or goods. Look at the different things you sell and the products or services that would enhance that even more. For example, if you are selling sofas, can you sell a range of upholstery cleaner to go alongside them? You could also look at offering delivery if this is not something that you currently offer.
Your business location, intellectual property, products, services, customers, and personnel are all assets and resources that may or may not be generating as much revenue as they may be. Use them wisely and you could see a big boost to your revenue.
It is easier than ever to start a business. Most businesses find their beginnings online, while others choose the brick and mortar lifestyle. Some businesses start life as part of a franchise or startup.
2020 saw around 804,000 new businesses celebrate their first birthday in the United States, according to Statista Research Department, and over 600,000 small businesses open their doors every month. You’ve just decided to add to that. So, you’ve decided to start a business, now what?
Picking Your Business
This seems simple to say, but picking the type of business you want is important because you want a business with a lot of staying power. Only 50% of startups make it past the 5-year mark, with only 33% crossing that 10-year line. So, choosing a business that embodies your passion and has the staying power you need to keep your business going is something you need to really consider.
Make a Business Plan
Whether your business is online or a physical store, it helps to know what you want your business to offer the public. A business plan can help you to see if your business idea makes sense, help with sales and marketing, identify any problems and how you might overcome them, and much much more. It can also show possible investors or small loan services that you have a concrete idea of where and what you want your business to be, improving your chances of getting capital for your company.
Think about Market Research
If your business idea revolves around selling a product, market research can help you discover whether your chosen audience is right for your product. Similarly, if you’re looking for the right product or industry for your business, market research can lead you in the right direction.
Keep on top of recent Industry Trends.
No matter what industry you want to focus on for your business, keeping up with the latest trends and news within that industry can help you keep business relevant for returning and new customers. It can also act as inspiration for your business, especially when it comes to market research.
Think about Marketing
This is a big one. For every business, marketing is essential. 61% of businesses pay for digital marketing every year, and only 50% of small businesses pay 10k or less for their marketing. It’s safe to say that it is very important. It’s a way for your customers, audience, readers, etc., to see your business and pick it out from the crowd. Without marketing, your business is invisible, so ensuring that you have the right marketing tools at your disposal is so important. You can use online marketing tools and resources, such as marketing agencies, social media, GoogleMyBusiness and other tools to make sure your customers find your business. If you have the money, marketing agencies are a great help. If you don’t, social media marketing is for you.
Utilize Online Resources
For some businesses, especially if they are online, money might not be an option, at least when you’re starting out. Fortunately, many online resources can help ensure that you can get your business on its feet and running until you start gaining revenue. There are even online courses that can help to teach you how to start a business. For instance, if you’re looking at starting a coaching business, you can use an online coaching business course to learn the fundamentals. Online courses are not only a great way to learn more about business development and management but are flexible enough to fit your schedule.
Look into Small Business Loans
Finally, think about funding and financial resources. Most banks offer small business loans, and private business loan lenders can provide you with as little as $1000. With the growing interest in starting a business, small business loans have become the best option for gaining startup capital. However, for online businesses, banks are not the only option anymore. Crowdfunding has become an excellent alternative method of gaining capital for a business or product. Sites such as Kickstarter, Indiegogo, GofundMe and Patron offer online businesses a way to turn their audience, customers, and clients into investors.
So, whether you’ve just decided to start or business or you’re just looking at what is needed to get started, know that there are many different resources available online that you may find helpful. These are just a few tips to point you in the right direction and get your business up and running, and now the rest is up to you.
Landing sales in the modern world can be harder than ever before if you don’t use the right tools. Many businesses work extremely hard to provide the right experience to their customers and clients when they go through the sales process, and there are huge amounts of competition for you to deal with. Of course, though, once you have the right tools to help you, this process will become much easier. Let’s take a look at some of the ways that you can improve this for yourself and your business.
Marketing is possibly the most crucial element of making sales in the modern world. You need people to know about your business, and this means that you need to use all of the marketing tools you have available to get your name out there. Social media, search engines, and paid adverts are the most common methods to use for this. Thankfully, though, you can find all-in-one marketing tools like Later that enable you to consolidate your marketing efforts into one place.
Websites (Landing Pages etc)
While marketing is important, there won’t be much point in working on it if you don’t have a place to send your clients and customers. Having a website can help with this, though it needs to be built properly to make sure that you can build a strong sales funnel. Landing pages are excellent for this, but you may also need to consider the idea of running email campaigns alongside them to make sure that your prospective buyers are always thinking about you.
Customer Resource Management (CRM)
CRM tools make it possible for businesses that offer services or expensive products the chance to keep tabs on the people that have shown an interest in their work. Many modern CRM tools offer advanced features, like AI and automatic lead generation, that make it possible for you to make a lot more money than you would with basic options. Of course, you still need to work, but many of the repetitive and time-consuming tasks can be taken out of your hands and placed into the capable brain of a computer.
Taking payments from clients can be one of the biggest challenges for modern companies. While you could simply take bank transfers, many people don’t trust this method thanks to the lack of security it offers. You can offer payments through your website if you set up a simple gateway to handle them for you, and this can be well worth it when you’re trying to build trust in the modern world. Many businesses struggle with this, but it doesn’t have to be too hard if you’re willing to put the right time into it.
With all of this in mind, you should be feeling ready to take on the challenge of landing sales by using the best tools the internet has to offer. All of this work will take time and effort, but it will be well worth it to make sure that you are making a profit.
Being a boss is easy- all you need is to hire someone. But becoming a manager that employees willingly follow and respect can be challenging. Fortunately, managing is a skill you can learn.
Transformational leaders are inspiring, positive, and empowering. Some of the qualities associated with great leaders include intelligence, adaptability, and assertiveness. For some people, these traits are acquired naturally, while others have to learn.
Use these tips to learn how to be a great leader that employees would emulate.
Treat Employees Fairly
Treating workers fairly and equally in the workplace is necessary to ensure optimal company growth. Maltreating employees decreases employee morale, resulting in low productivity. Workers may also file a lawsuit against your organization for discrimination and unfair treatment.
Avoid “lording” and showing prejudice towards certain employees over others. What applies to one worker should apply to others. Avoid discrimination based on age, gender, race, sexual orientation, or religion.
When it comes to promotion, do so based on performance and qualification, not on personal relationships. Ensure job postings are open for all employees instead of verbally telling some workers about an opening.
Provide all employees with an employee rule book or handbook to help them understand rules. It would be unfair to discipline a worker who’s unaware of the rules. Remember, if it were not for the workers, you would not have that job.
Your managing title should inspire and not be a symbol of harassment.
The best manager understands that motivating employees is a holy grail of any business. Giving your staff a peaceful working environment inspires them to work harder. The break room, the outdoor space, and even bathrooms can affect your worker’s motivation.
You should, therefore, design the working space thoughtfully and curate it to inspire. The color scheme has a profound impact on the productivity and mood of the company. You can get an instant feel of a room as you enter.
According to color psychology, blue is among the productive colors to choose from. It can be soothing or vibrant with a calming effect on a hectic working environment. Green represents nature, plant life, or fresh air.
Green is also associated with creativity and broader thinking. A softer shade has a calming effect. Red is a vibrant, energizing color that boosts brain wave activity, heart rate, and blood flow.
Understand the color that will bring out the best in your workers. You may also involve them when choosing the office colors.
Maintain a positive attitude to have a profound effect on employees’ motivation. Positivity can help you view problems as grand opportunities to get creative and innovative.
Encourage Career Development
An employee with developed and advanced knowledge is a great asset to the company. That’s why you should value their career advancement. Making talented workers feel undervalued kills their morale and can affect productivity negatively.
Know how to communicate effectively with employees. Interacting with workers on a one-to-one basis helps you stay attuned to their career expectations and aspirations. Help workers outline a potential career path to visualize their future.
Consistent, direct, and clear communication from a manager makes the employee feel valued. Ensure you establish a formal mentoring program for workers’ professional and personal growth. For instance, you can encourage the engineering team to get more training from reliable engineering recruiters for advanced knowledge.
More so, assign smaller side tasks that are not aligned with workers’ careers to boost their skills. Give your team members a chance to work in different departments for a day to enhance their skill set.
Be a Role Model
Remember, you’re a role model to your workers. In short, you’re the magnifying glass. Have the model behaviors, which can be termed the big three- integrity, honesty, and trustworthiness.
Integrity- As a leader, you need to do the right thing all the time. No taking advantage of others or playing favoritism.
Honesty – Being straightforward is out of the question. You must be honest with all the decisions you make in the company. Let employees know why the decision was made and how it can affect the company’s going concern.
Trustworthiness– As a manager, learn to live up to your commitments, respect confidential information, and keep all promises.
No one is perfect, so learn to correct mistakes. In the business world, you cannot progress without fixing problems. Learn to give feedback- both positive and negative- and resolve issues as soon as they happen.
Having empathy doesn’t mean you hold back making decisions. Correct a worker who’s doing a task wrongly, but give them a chance to rectify their deeds. Even a minor error can cost your business big time.
Ensure you gather your professionals and personal courage and speak up. Letting the problem continue is a recipe for disaster. It can ruin your company’s reputation and ruin the morale of other employees.
Be a Good Communicator
Your subordinates are not your slaves. You only happen to be slightly elevated above them. Although being a manager gives you power, you should never be rude to employees.
Communicate your vision and let your workers understand what you want. You can enhance your communication skills through practice. And to be a good communicator, you must practice active listening.
Pay attention to what employees are asking or sayings. Through active listening, you’ll understand what the person wants and respond appropriately. Your eye contact, tone of voice, and hand gestures can also convey your message.
When communicating to workers, just say enough- not too little or too much. Be short and precise. Whether you’re communicating via email, phone, or in person, be clear and direct.
As you communicate, be friendly to encourage your employees to open up. It’s important to be polite and courteous.
The Bottom Line
Great leaders are inspirations to employees. And you can also become one of the leaders’ workers would love to emulate. These traits and priorities will set you apart from other leaders.
And you’re not only limited to these qualities. As a leader, set the pace, behave ethically, and practice adaptive leadership. Communicate with positive mental health and compassion.
Amazon is one of the most popular online marketplaces for merchants. It presents many opportunities, but competition is also fierce too. This is why you need to do all in your power to entice customers so that you can increase sales and consequently your profits. Read on to discover some different approaches you can use.
Standing out when selling on Amazon
Competition is fierce when selling on Amazon, which is why you need to do all you can to stand out. In this post, we will take a look at some top tips, from using Amazon repricing software to registering as a professional seller. So read on to discover more.
The very first tip is to register as a professional seller rather than as an individual seller. This is advantageous since, as a pro seller, you don’t incur extra charges per sale. A registered seller also has the advantage of accessing features that are restricted to individual sellers. For instance, you can create listings for various products, especially ones that are not being sold on Amazon.
Secondly, follow the rules. Amazon has a number of rules and regulations that help protect you, as a seller, and the buyers. You need to follow all the rules and ensure that you never violate any of them. Another tip is to sell with the FBA. This stands for Fulfilment by Amazon, which is a program that allows you to sell your products via Amazon (you send all your goods to Amazon), and when it sells, Amazon becomes in charge of shipping them for you. This is beneficial because your merchandise will sell much faster compared to when you ship yourself. This will eventually double or triple your sales.
You also need to consider the different marketing methods you can use to make your business stand out from the crowd, such as social media marketing, or you can create a newsletter with ConvertKit. Marketing and branding are more critical than they ever have been today. This is true no matter whether you have your own e-store or you sell on Amazon. Some people would argue that it is even more vital on Amazon when you are competing against so many other brands and businesses.
Finally, the most important tip is to use a repricing tool. There is no doubt that Amazon repricing software will be of use to you as a seller. Repricing software not only makes things easier for you by automating routine tasks but also allows you to operate more efficiently and make a higher profit. Repricing software reacts to the Amazon marketplace and keeps track of how your competitors are doing in terms of price reductions and increases. You don’t have to manually check every product and make pricing changes – it does everything for you!
More information about pricing successfully with software when selling on Amazon
An Amazon repricer gives you the ability to automatically adjust your prices in reaction to your competition and what they are doing. However, you can also input your own rules, which gives you the platform to really differentiate from the competition and take advantage of any opportunities that arise. For example, one of the most basic rules is to set a minimum price, which will ensure you never sell your products at a loss.
Aside from effective and reactive pricing, you will also increase sales and profits because you will increase your ability to win the Buy Box. Your performance as a seller on Amazon is linked to your eligibility to win the Buy Box. You need to achieve the Featured Merchant status to do so, which you will obtain when you exceed Amazon’s standards. Once you have done this, the price largely governs your placement within the Buy Box, making it virtually impossible to achieve without a high-quality repricer. Once you achieve the Buy Box, you can expect more and more sales to start rolling in, as this is this is prominent on the product page and linked to the ‘Add to cart’ button. When you take this all into account, it is not difficult to see how you can make your profits soar by investing in repricing software.
The best Amazon repricing tool enables businesses to stay ahead of the competition in the marketplace. This requires knowledge of the landscape of competition, understanding trends in pricing and being able to improve with time.
This software provides the generation of real-time insights, which are a concrete framework for performance analysis from which the best business decisions can be derived. Orders, Buy Box share, and profits are monitored non-stop to deliver real-time information and alerts. A business can compete effectively using the powerful insights generated on a 24-hour basis. The historical performance of the business is constantly monitored to identify any changes in sales and profits and figure out whether the changes are short-term or long-term trends in the market. A business can step ahead of the competition by keeping track of these changes in history, capturing newer trends quickly, and responding to them faster. Moreover, these tools are more complex than you may imagine, as you can input rules to ensure prices don’t drop beyond a certain level, so you’re never selling at a loss. There are web-based solutions for those seeking an Amazon repricer that can be accessed from any browser and requires no installation, only set up. Web-based solutions give a business full and immediate access and reach to the seller’s dashboard, the business can then be on the move with just a few moves and clicks. Unlimited repricing is a solution that is scalable and works with businesses of all kinds. Depending on the business requirements, part of or whole inventory can be repriced using this solution. The dashboard continuously and diligently monitors the market and business inventory, ensuring you are always one step ahead.
So there you have it: some of the useful and beneficial tips to follow when it comes to increasing sales and profit on Amazon.
According to a recent report, a staggering 96% of start-up businesses will fail in their first ten years. This could be due to a multitude of different factors and economic stresses but often comes down to poor planning when the business is in its infancy. While it’s easy to focus on the ‘here and now’ when first launching your business, you need to ensure you are putting plans in place to secure your company’s future, too.
With that in mind, here are four questions you should ask yourself if you want your business to still be around in ten years.
With thousands of businesses being launched each and every day, it’s important that you find a way to stand out from your competitors and bring in a loyal customer base. In order to achieve this, you need to know both your industry and target audience inside and out – so that you can provide them with services/products they simply couldn’t get elsewhere. You also need to put together a strong marketing strategy that capitalizes on your USP (Unique Selling Point). Thankfully, there are many ways you can advertise your business, whether you choose to rely on social media or even word of mouth (WOM) marketing.
How Will I Connect With My Customers?
Your relationship with your customers is integral to your long-term success – meaning that you need to find ways to improve your customer retention rates. Customer retention refers to the practice of customers remaining loyal to a brand instead of making a singular purchase and never returning. By connecting with your customers, you are instilling them with a sense of loyalty and trust – meaning they will always turn to your brand when they are looking to make a purchase. You can connect (and improve your relationship) with customers by engaging with them more often – be that on social media, through email, or even over the phone.
How Will I Capitalize On Trends?
No industry is entirely static – meaning you should expend trends regarding consumer behaviors and habits to change often and sometimes in unexpected ways. However, you can help future-proof your business by ensuring that you capitalize on trends as much as possible, as this shows that you are incredibly customer-orientated. For example, due to its sudden boost in popularity, companies with TikTok accounts have noticed a dramatic increase in sales after advertising their products there.
How Will I Facilitate Business Growth?
As mentioned previously, the easiest way to ensure that your company will still be around in a decade is to ensure you lay down plans for the future. This means that you should set yourself goals as to what you want to achieve within a certain timeframe (say a year) and figure out what steps you need to take to achieve these goals. You can also facilitate company growth by bringing new employees with fresh ideas and experiences or by expanding your workspace in order to meet increased customer demands.