Why People Hire Me

Most of my clients who end up hiring me, don’t know me personally.

It’s usually through a reference from a friend, but mostly via online: Yelp or LinkedIn.

Once I get contacted on the phone, I ask the person what their goals are so I can tell them if I can help them or not.

self confidence, confidence, self esteem, supercharge your self confidence in 30 days, udemy, career coach

Coaching is a lot like hiring a personal trainer. When you hire a trainer, it’s his/her job to create a program to reach your goals. What I do is very similar, but instead of improving your body, I improve your mind.

I try my best to address the issues brought to me and use past experiences to prove that I’m capable of assisting.

No matter what we talk about, I normally end the call with two criteria for them to consider moving forward:

1) FitIf we don’t have chemistry, we shouldn’t work together. I can figure that out within the first 5 minutes of a call, but it’s not up to me. I want the person on the other end of the phone to feel they can share with me where they need help and trust that I’ll be professional and confidential.

2) Confidence – “If you don’t have the confidence that I can take you to where you want to go, don’t hire me.” I say this with confidence because I have confidence in my abilities to better people. It’s a bold statement, but I wouldn’t say it if I couldn’t back it up. For example, I can’t promise I can find a new job for a client, but I can promise if they follow my process it will lead them to a new career eventually. That may not sound as convincing as putting a deadline on it, but it’s the truth. I believe the pillars I use for any industry transfer very well. I mean at the end of the day, that’s why someone is hiring me right? They can’t do it on their own, so they’re asking for my help.

This system of mine is something I created over time. I saw the patterns in requests with my clients and responded accordingly. Reference is why people contact me. How I communicate to my clients is what proves credibility. But in the end my system is what helps people make a decision on whether to hire me or not. Why? Because a system creates structure and people want to know whether you have it or not.

The Pie Strategy

When I look at a pie, I imagine cutting it into pieces and devouring it slice by slice…

A whole pie is actually a great illustration for looking at your business. Let me explain.

cherry pie, apple pie, dessert, pie ala mode, piece of the pie

Ever since I started my coaching business, I thought coaching was what I was offering. It was, and still is, but it’s just a piece of the pie – not the entire pie itself.

If I rely on coaching as my only source of income, I’m dead. Even the busiest coaches don’t dream of coaching people all day. They may make a lot of money, but it’s tiring and dependent on your time as the coach being involved.

The “pie strategy” has changed the way I think of my business

Instead of putting “all my eggs in one basket,” I’ve decided that coaching is one of many things I offer.

I also do training, recruiting, events and I’m working on online marketing and online courses.

By following different lifestyle entrepreneurs, the key insight that hit me was: time ≠ money.

That means you shouldn’t be dependent on making money solely when you’re involved with it.

I offer a service (coaching), but people don’t really want to work with me. What they really want is the knowledge I can impart so they can apply it to their own lives/business.

That being said, online courses make a lot of sense. People can purchase them when they want. It’s cheaper than coaching. I can create them on my own time and I don’t have to be a part of it once it’s live. An in-person event may be overall more engaging, but with the convenience of watching it in your own home, it’s a value that’s hard to beat.

So think about ways to “take yourself out of your business.” Almost like putting it on auto-pilot.

Each new stream of income is like another piece to the pie. Mmm…that tastes good.

Baby Steps

Having a toddler at home makes you appreciate the small things in life.

Our daughter doesn’t plan much, communicates when she wants to and expects our attention at all times.

One thing that amazes me is how much progress she has made since she was born. In the moment it’s easy to forget, but when you look back at old pictures/videos it’s quite impressive.

santa monica mama, baby steps, young mom, parenting, pump station

I remember when she took her first steps. She wasn’t overly excited like her parents were or possibly even coherent about what just happened. She acted like she planned for this to happen for a while. Reminiscing about that time, reminds me the lesson(s) we can learn from her:

  • Goals are much more achievable if you break them into baby steps.
  • The next time you’re feeling down, look back and see how far you’ve come.
  • What may seem meaningless to us, can be inspirational to others.

It’s so easy to focus on what we don’t have. Where we should be. What we haven’t accomplished. You can choose to focus on the negatives, but what if you stopped dwelling on the past/became anxious about the future and instead enjoyed the present? 

I think my daughter’s simple, daily pleasures come from her mom. My wife has an uncanny ability to enjoy the moment. In fact, it’s influenced her husband at times (I’m still impatient though).

So today instead of looking forward (future) or backward (past), just take baby steps. Before you know it, you’ll get there.

Networking as a Lifestyle

It’s not about what you know, but who you know.”

Let that ring in your head for a while. The world is connected and no matter how much technology improves, your ability to connect with people will make or break you.

network event, los angeles, marketing professionals, selling yourself, business attire, young professional

I used to think networking was something I needed to do for my business (which I do), but only until I built a certain level of client base then I could give it a rest (boy was I wrong).

When things really started to click for me is when I adopted the belief that networking is a lifestyle, not a goal.

It’s the same approach I take towards my health. Diets don’t work. It comes down to nutrition and fitness. What you eat and how often you exercise. I only eat sugar 2 -3 times a week and workout 5 times a week. That’s something I continue to do without an end date in mind.

My goal in networking, or “connecting,” (which I believe is a better term) is to meet with/or talk to at least 2 (preferably new) people a week. If I can grab coffee locally, that’s my preference. If not, phone or Skype will do. Over time that means I talked with 100+ people per year. I also track when and how I communicate with people, by date & form (meet, phone, email, etc.). Fortunately one of my strengths is remembering where our conversation ended, but I admit I cheat with LinkedIn most of the time.

My hope isn’t for you to be impressed with my story. What I do hope you get out of this post is how important it is to connect with others regularly. Whether you work a corporate 9 – 5 or have your own business, this is one of the 3 skills you need to succeed in life.

Figure out what system works for you by trial and error. Once you figure that out, use it daily. You and I need others to thrive. (We’re also social beings by nature, so the interaction doesn’t hurt either.) Nothing great was ever accomplished alone. Therefore: network or die.

The Soccer Shots L.A. Story

I met Rian through my wife, Lisa who hired Soccer Shots when she was a Preschool Director. She raved about how professional and fun the staff was so when we were looking to add vendors to Community Perks, we didn’t even bother approaching their competition. Rian and I decided to grab coffee not too long ago and we talked “business” for hours. There’s always commonality with entrepreneurs and it helps to talk to others in a similar boat. I hope you enjoy hearing Rian’s story told from a prior post from his blog.

Way back in 2008, when the country was in the early stages of the greatest recession of our generation, my wife Alyssa and I were in our first full year operating Soccer Shots. After months of careful consideration we decided to purchase the 16th franchise in the Soccer Shots system (today, there are more than 100 franchises in the system).

We knew the challenge that confronted us, not just the odds that face all new businesses, but given the turbulent economic times we knew we had an extra steep hill to climb. Looking back, I think we were also somewhat blind to the odds (either consciously or unconsciously, I am not sure) as we only focused on succeeding. We had a business plan, financial projections, and the desire to do what it took to succeed.

soccer shots los angeles, rian heim, orange shirts, preschool programs

Alyssa and I knew we wanted to work with children and in the field of education.

Given the importance of physical fitness in children and their ability to learn and excel in school, Soccer Shots seemed like a perfect fit. Having previous experience working for a privately run charter school, global agencies, local companies, and Fortune 500 businesses we also knew that we wanted to start something of our own. And an opportunity that would support the family that we planned on having and that would succeed or fail based on the effort, decisions, and dedication that we invested. And of course there is always some level of luck involved.

In early 2008, not a single child in Los Angeles had experienced Soccer Shots. This year 10,000 children will experience Soccer Shots. In 2008 it was Alyssa and I handling every task, starting every relationship with schools, scheduling every season, coaching every class, and completing all of the administrative tasks. We were very much learning day to day and improving little by little with the intent to survive and hopefully grow. Today our team consists of 11 full time salaried employees and 10-15 part time employees. Virtually every hour of every day of the week there is a Soccer Shots class running somewhere in Los Angeles!

When I think about the growth that we have been so fortunate to experience, I can’t help but think about the future and where Soccer Shots will be in years to come. As a small business owner my focus naturally shifts to looking ahead but it is important from time to time to reflect on the past and how we got to where we are today. Looking back I realize that from day one we have been very intentional about our vision for Soccer Shots and truly believe that this vision and our success are directly linked. Every decision that we have made has been answered by thinking about our vision and who we are.

Our goal has always been to offer a quality program for the families in Los Angeles.

This goal has not changed, however we have learned that in order to survive in an increasingly competitive market, we must continue to strive to be remarkable and that part of achieving this was identifying the ways to make our program truly unique.

WHAT MAKES SOCCER SHOTS UNIQUE?

Employees, Not Independent Contractors

Our directors and coaches are all employees of Soccer Shots. This means our entire team is covered under Workers Compensation and Disability and many receive health and other benefits. Many programs farm out services to independent contractors. However, due to the nature of our work with children and the quality we wish to uphold, we prefer the conservative path of fully trained and screened employees.

Character Development + Soccer

Character development is the foundation of our program. Our professionally designed curriculum is structured around our 10 character building words. Each class utilizes our innovative curriculum which extends beyond physical activity to incorporate values like respect, honesty, teamwork, and encouragement.

Family Owned & Operated Since 2007

Soccer Shots is owned by myself and my wife Alyssa. Together with our team we make every effort to deliver a remarkable program that children, parents, and schools will bene!t from and enjoy. As parents ourselves of two young children (Charles and Amelia) we understand the many needs of families.

Our primary focus is and always has been to serve the needs of the schools that we partner with. We understand the unique challenges and are experienced in meeting and often exceeding the expectations.

Trained & Certified Coaches

All coaches have successfully completed extensive group and one-on-one training by Soccer Shots. This means up to a couple of months of training alongside an experienced Soccer Shots Director/Lead Coach as well as ongoing professional development.

Squeaky Clean Records

Our entire team has successfully completed live scan fingerprint background checks through the State of California, certified FBI and Department of Justice agencies. Copies are provided upon request.

Early Childhood Education (ECE)

Many of our coaches have completed or are working toward fulfilling at least 12 ECE credits. We seek individuals with backgrounds in education and child development first. Soccer skills and experience are second.

Certified Mandated Reporters

Our entire team is aware that by law they are Mandated Reporters and are all certified by the California Department of Social Services. The safety and well being of the children are always top of mind.

Rewards Program

At the schools we serve we offer scholarships & all-play policy in an attempt to include children who want to participate regardless of their ability to pay. Many schools have fundraisers throughout the year and we make donations, typically in the form of gift baskets which include certificates for a free season. Another form of fundraising for schools that we serve is an incentive where we give a portion of the registration fees back to the school.

Maximum Levels of Insurance

Soccer Shots is fully insured with above required levels of coverage.

“Our primary focus is and always has been to serve the needs of the schools that we partner with. We understand the unique challenges and are experienced in meeting and often exceeding the expectations.”

In the end, our vision is to offer an experience that will leave a lasting effect on the children and families that we serve.