Why People Hire Me

Most of my clients who end up hiring me, don’t know me personally.

It’s usually through a reference from a friend, but mostly via online: Yelp or LinkedIn.

Once I get contacted on the phone, I ask the person what their goals are so I can tell them if I can help them or not.

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Coaching is a lot like hiring a personal trainer. When you hire a trainer, it’s his/her job to create a program to reach your goals. What I do is very similar, but instead of improving your body, I improve your mind.

I try my best to address the issues brought to me and use past experiences to prove that I’m capable of assisting.

No matter what we talk about, I normally end the call with two criteria for them to consider moving forward:

1) FitIf we don’t have chemistry, we shouldn’t work together. I can figure that out within the first 5 minutes of a call, but it’s not up to me. I want the person on the other end of the phone to feel they can share with me where they need help and trust that I’ll be professional and confidential.

2) Confidence – “If you don’t have the confidence that I can take you to where you want to go, don’t hire me.” I say this with confidence because I have confidence in my abilities to better people. It’s a bold statement, but I wouldn’t say it if I couldn’t back it up. For example, I can’t promise I can find a new job for a client, but I can promise if they follow my process it will lead them to a new career eventually. That may not sound as convincing as putting a deadline on it, but it’s the truth. I believe the pillars I use for any industry transfer very well. I mean at the end of the day, that’s why someone is hiring me right? They can’t do it on their own, so they’re asking for my help.

This system of mine is something I created over time. I saw the patterns in requests with my clients and responded accordingly. Reference is why people contact me. How I communicate to my clients is what proves credibility. But in the end my system is what helps people make a decision on whether to hire me or not. Why? Because a system creates structure and people want to know whether you have it or not.

Baby Steps

Having a toddler at home makes you appreciate the small things in life.

Our daughter doesn’t plan much, communicates when she wants to and expects our attention at all times.

One thing that amazes me is how much progress she has made since she was born. In the moment it’s easy to forget, but when you look back at old pictures/videos it’s quite impressive.

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I remember when she took her first steps. She wasn’t overly excited like her parents were or possibly even coherent about what just happened. She acted like she planned for this to happen for a while. Reminiscing about that time, reminds me the lesson(s) we can learn from her:

  • Goals are much more achievable if you break them into baby steps.
  • The next time you’re feeling down, look back and see how far you’ve come.
  • What may seem meaningless to us, can be inspirational to others.

It’s so easy to focus on what we don’t have. Where we should be. What we haven’t accomplished. You can choose to focus on the negatives, but what if you stopped dwelling on the past/became anxious about the future and instead enjoyed the present? 

I think my daughter’s simple, daily pleasures come from her mom. My wife has an uncanny ability to enjoy the moment. In fact, it’s influenced her husband at times (I’m still impatient though).

So today instead of looking forward (future) or backward (past), just take baby steps. Before you know it, you’ll get there.

Networking as a Lifestyle

It’s not about what you know, but who you know.”

Let that ring in your head for a while. The world is connected and no matter how much technology improves, your ability to connect with people will make or break you.

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I used to think networking was something I needed to do for my business (which I do), but only until I built a certain level of client base then I could give it a rest (boy was I wrong).

When things really started to click for me is when I adopted the belief that networking is a lifestyle, not a goal.

It’s the same approach I take towards my health. Diets don’t work. It comes down to nutrition and fitness. What you eat and how often you exercise. I only eat sugar 2 -3 times a week and workout 5 times a week. That’s something I continue to do without an end date in mind.

My goal in networking, or “connecting,” (which I believe is a better term) is to meet with/or talk to at least 2 (preferably new) people a week. If I can grab coffee locally, that’s my preference. If not, phone or Skype will do. Over time that means I talked with 100+ people per year. I also track when and how I communicate with people, by date & form (meet, phone, email, etc.). Fortunately one of my strengths is remembering where our conversation ended, but I admit I cheat with LinkedIn most of the time.

My hope isn’t for you to be impressed with my story. What I do hope you get out of this post is how important it is to connect with others regularly. Whether you work a corporate 9 – 5 or have your own business, this is one of the 3 skills you need to succeed in life.

Figure out what system works for you by trial and error. Once you figure that out, use it daily. You and I need others to thrive. (We’re also social beings by nature, so the interaction doesn’t hurt either.) Nothing great was ever accomplished alone. Therefore: network or die.

The Soccer Shots L.A. Story

I met Rian through my wife, Lisa who hired Soccer Shots when she was a Preschool Director. She raved about how professional and fun the staff was so when we were looking to add vendors to Community Perks, we didn’t even bother approaching their competition. Rian and I decided to grab coffee not too long ago and we talked “business” for hours. There’s always commonality with entrepreneurs and it helps to talk to others in a similar boat. I hope you enjoy hearing Rian’s story told from a prior post from his blog.

Way back in 2008, when the country was in the early stages of the greatest recession of our generation, my wife Alyssa and I were in our first full year operating Soccer Shots. After months of careful consideration we decided to purchase the 16th franchise in the Soccer Shots system (today, there are more than 100 franchises in the system).

We knew the challenge that confronted us, not just the odds that face all new businesses, but given the turbulent economic times we knew we had an extra steep hill to climb. Looking back, I think we were also somewhat blind to the odds (either consciously or unconsciously, I am not sure) as we only focused on succeeding. We had a business plan, financial projections, and the desire to do what it took to succeed.

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Alyssa and I knew we wanted to work with children and in the field of education.

Given the importance of physical fitness in children and their ability to learn and excel in school, Soccer Shots seemed like a perfect fit. Having previous experience working for a privately run charter school, global agencies, local companies, and Fortune 500 businesses we also knew that we wanted to start something of our own. And an opportunity that would support the family that we planned on having and that would succeed or fail based on the effort, decisions, and dedication that we invested. And of course there is always some level of luck involved.

In early 2008, not a single child in Los Angeles had experienced Soccer Shots. This year 10,000 children will experience Soccer Shots. In 2008 it was Alyssa and I handling every task, starting every relationship with schools, scheduling every season, coaching every class, and completing all of the administrative tasks. We were very much learning day to day and improving little by little with the intent to survive and hopefully grow. Today our team consists of 11 full time salaried employees and 10-15 part time employees. Virtually every hour of every day of the week there is a Soccer Shots class running somewhere in Los Angeles!

When I think about the growth that we have been so fortunate to experience, I can’t help but think about the future and where Soccer Shots will be in years to come. As a small business owner my focus naturally shifts to looking ahead but it is important from time to time to reflect on the past and how we got to where we are today. Looking back I realize that from day one we have been very intentional about our vision for Soccer Shots and truly believe that this vision and our success are directly linked. Every decision that we have made has been answered by thinking about our vision and who we are.

Our goal has always been to offer a quality program for the families in Los Angeles.

This goal has not changed, however we have learned that in order to survive in an increasingly competitive market, we must continue to strive to be remarkable and that part of achieving this was identifying the ways to make our program truly unique.

WHAT MAKES SOCCER SHOTS UNIQUE?

Employees, Not Independent Contractors

Our directors and coaches are all employees of Soccer Shots. This means our entire team is covered under Workers Compensation and Disability and many receive health and other benefits. Many programs farm out services to independent contractors. However, due to the nature of our work with children and the quality we wish to uphold, we prefer the conservative path of fully trained and screened employees.

Character Development + Soccer

Character development is the foundation of our program. Our professionally designed curriculum is structured around our 10 character building words. Each class utilizes our innovative curriculum which extends beyond physical activity to incorporate values like respect, honesty, teamwork, and encouragement.

Family Owned & Operated Since 2007

Soccer Shots is owned by myself and my wife Alyssa. Together with our team we make every effort to deliver a remarkable program that children, parents, and schools will bene!t from and enjoy. As parents ourselves of two young children (Charles and Amelia) we understand the many needs of families.

Our primary focus is and always has been to serve the needs of the schools that we partner with. We understand the unique challenges and are experienced in meeting and often exceeding the expectations.

Trained & Certified Coaches

All coaches have successfully completed extensive group and one-on-one training by Soccer Shots. This means up to a couple of months of training alongside an experienced Soccer Shots Director/Lead Coach as well as ongoing professional development.

Squeaky Clean Records

Our entire team has successfully completed live scan fingerprint background checks through the State of California, certified FBI and Department of Justice agencies. Copies are provided upon request.

Early Childhood Education (ECE)

Many of our coaches have completed or are working toward fulfilling at least 12 ECE credits. We seek individuals with backgrounds in education and child development first. Soccer skills and experience are second.

Certified Mandated Reporters

Our entire team is aware that by law they are Mandated Reporters and are all certified by the California Department of Social Services. The safety and well being of the children are always top of mind.

Rewards Program

At the schools we serve we offer scholarships & all-play policy in an attempt to include children who want to participate regardless of their ability to pay. Many schools have fundraisers throughout the year and we make donations, typically in the form of gift baskets which include certificates for a free season. Another form of fundraising for schools that we serve is an incentive where we give a portion of the registration fees back to the school.

Maximum Levels of Insurance

Soccer Shots is fully insured with above required levels of coverage.

“Our primary focus is and always has been to serve the needs of the schools that we partner with. We understand the unique challenges and are experienced in meeting and often exceeding the expectations.”

In the end, our vision is to offer an experience that will leave a lasting effect on the children and families that we serve.

Internet Defamation Infographic

Do you know what your rights are if something is published online about you or your company that isn’t true? 

The internet is an open forum where information can be posted by the second, so it’s important to know what your options are if someone intently tries to smear your name/brand.

Of course like any dispute, it’s recommended that you contact the other party first and try to figure out a compromise, but if that proves to be unsuccessful, you can go to the courts with your complaint.

The distinction between personal opinion and defamation of you or your company is hard-proof of money loss. If the ruling ends up being awarded to you in your favor, you can get compensated for damages and financial loss.

We do live in a society where people freely sue each other, but it’s good to know what’s legal and illegal especially when it comes to your personal reputation or company’s brand.

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“This post is sponsored by Kelly Warner. I was invited to this opportunity by Quality Blue Community and I received compensation for my time. All opinions expressed in this post are my own.”
 

A Holistic Interview w/ Lauren Faretta

When my wife and I were putting together Community Perks, fitness/wellness was a category we both wanted to see promoted in the community. Lauren responded to our request for a partnership even before her location fully opened! She’s been nothing short of gracious since we met her and besides getting a great workout (my wife LOVES it), Lauren’s personality is just icing on the cake. Cardio Barre is one of the best workouts around and we’re fortunate to have it in our own backyard!

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1) What was your motivation behind opening your own location of Cardio Barre? 

There was always a voice telling me to open my own business. From early on I loved giving people advice and helping them feel their best, specifically something that motivated others to believe in themselves.  When Cardio Barre was introduced to me it automatically clicked that this was not only a system that worked for the physical aspect, but for people that desired an internal growth as well. Cardio Barre is something everyone can do. I am not going to lie, it isn’t easy but when it clicks, it clicks. People have more confidence in how they walk and talk to others. It was a life changer for me personally; my entrepreneurial spirit, desire for helping others and awareness of my own physical capabilities. We had to share this experience with everyone on the Westside!

2) What skills/experiences have you taken from modeling that has helped you in managing your new business?  

Oh, modeling! It was a great 15 years of experience. How to keep a tough skin when you hear a lot of “No’s” or how you handle the pressures of keeping up with your appearance and essentially being your own business and brand. You have to be able to manage yourself in order to manage others. I met so many amazing people along the way and I certainly gained some valuable lessons in what is real and not so real in the industry.

3) What have been the biggest challenges of running a franchise?  

Making sure every customer walks away with a smile. Customer service is the key component and since you cannot please everyone, you have to stand by the value of your product and make sure they are satisfied and give them the best experience possible. Another big challenge of running a franchise or any business for that matter, are the hidden costs. Be prepared for things to break, floods and vandalism!

4) What is your greatest asset as an entrepreneur?  

My greatest asset is my ability to listen to each and every person that walks in, calls or emails. If they do not feel heard then they will not get the satisfaction they deserve. Most individuals just want to be listened to and taken care of. I am a nurturer at heart and enjoy being around people so it’s something I enjoy.

5) What’s one piece of advice you want to give fellow entrepreneurs?

Every day remind yourself of how you got to where you are. You DID IT. You made it here. Now appreciate your significance. And throughout the day-to-day issues that surface, keep focus on all of the amazing gifts you have in your life. There is always someone else out there in a far worse situation. Never lose sight of your accomplishments and always give back to the world.

Lauren was born in Newburyport, Massachusetts and knew early on that she wanted to achieve something meaningful. Before graduating from Franklin Pierce University Magna Cum Laude in Business Administration and Marketing, she took a year journey to London to study abroad and travel. She has traveled and continues to travel to Egypt, Indonesia, and Israel to all over the globe to see the realities of life.

When a job offer in Los Angeles brought her out to the West Coast she found her home of opportunity. From working in Advertising, managing a movie marketing company to becoming Talent Acquisitions for a hit show on MTV, she also found time to work side jobs doing Print and Commercials. It seemed nothing was too intimidating to experience even once. Lauren got her inspiration for the creative process and her love of capturing beautiful moments on and off film. But what led her to the next adventure was a simple suggestion by her friend to own a popular franchise called Cardio Barre

Always a very ambitious woman, owning a business was something she wanted to accomplish next. Her strong desire since childhood was to always help others lead healthier lives. By 2013, after 2 years of a grueling city and financial process, the studio became a reality. She is now the Managing Partner together with, Tamara Hakim, the very friend that brought the idea to her.

“My experience with Cardio Barre is what drives me to continue to be even stronger, whether it be diving into deeper understandings of growth, connections, and witnessing clients light up when they walk in and walk out. We have all created a community that everyone looks forward to every day. My clients inspire me. We inspire each other. It isn’t about the clichéd body image, it is about how we feel about ourselves internally when we walk down the street and communicate with one another. People sense your confidence and that is more powerful than any defined arm muscle. There isn’t any competition here at Cardio Barre Santa Monica. We all go at our own pace to be the best version of ourselves. This is an endless and gratifying process, to stand beside the most compelled and committed women and men I know today.” 

Overcoming Doubt

Everyone has doubts.

No matter how successful you are, you’ve had periods where you’ve doubted yourself. You can’t avoid it, but you can counter it.

So how do you battle those doubts in your head?

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I don’t consider myself an expert by any means, but here’s what’s worked for me personally, as well as a coach:

1) Push through it

2) Know the present/future is not predicted by your past

3) Help others

Doubt is more perceived than real. It’s a mental block that can stop you in your tracks (if you allow it). In the midst of fear, usually the only way to get over it is “push through it” to reach a different outcome. If you do that, you’ve created a new schema to build upon.

If your past is the only way to predict your future, then it’s game over. That would mean your life is predetermined and there’s nothing you can do to change it. If you really believe that, you’re sad. Don’t be a victim. Start doing things different now to achieve a better future. Start with small steps and build from there.

At the heart of doubt(s) is “me” focused. The next time you start feeling sorry yourself, go help someone in need. It may sound like a deterrent/distraction (and to some degree it is), but if you shift your focus towards helping someone, a lot of your negative feelings will dissipate. Sometimes the best thing we can do to cope is to reach out, even when our natural instinct is to stay isolated.

Like I mentioned before, I don’t claim to be the expert on this subject because I have my own doubts that linger from time to time. But the worst thing you can do is nothing. Vent to a friend. Journal about it. Try something new.

So now it’s your turn, what’s worked for you?