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Running a business remotely is becoming more popular, especially for new start-ups and the self-employed. The advances in technology of recent years have made this possible and it is a trend that is likely to continue to grow. Then as the business grows and you need workers to help you, is it possible to still run the business remotely?
Embrace Technology
One of the biggest worries for any employer in this situation is if the employees are working the hours and completing the tasks they should be. That need not be a concern anymore. As long as everyone concerned has a good Internet connection and the right software, you will always be aware of these things. Using a cloud-based time and attendance system is a good way to achieve this. You can also set up alerts so that is someone does not sign in when you expect them to, you will be notified.
Keep In Touch With Your Employees
Studies have shown that a digital workplace can empower the digital worker and make them more productive, as long as they have the support they need. Always keep in touch with the staff, and be there to communicate with them if they encounter a problem. Be vigilant with checking email and voicemails so that you do not miss a message from them, as from their point of view it can be very frustrating if they feel they are being ignored.
Because you are running the business remotely, does not mean the staff is not working together in one place. If you have a workplace for your workers, make sure you visit sometimes so that they are aware that you are always around.
Keeping in touch with your employees will help to keep them motivated and will encourage a team spirit. A base camp for project collaboration is a good idea, and use things such as Skype for face-to-face chats.
Interact With Your Customers
Communicating is one of the most important aspects of running a business remotely, and you should endeavor to do this with your customers as well as your employees. Interacting with them on social media, or replying to emails they send is always crucial as it makes the customer feel they matter, and helps to build trust in your brand.
Employ The Right People
This can be easier said than done because until they have actually worked for a while you will not really know how good they are at their job. When hiring new employees try to opt for people who you think will understand the demands of your business, who are honest and enthusiastic and who will support you as a remote manager.
Just a few years ago the possibility of running your entire business operation remotely was far less of an option, and would even be considered impossible by some, because of all the challenges involved. Now it is so much simpler to do, which is why so many business owners and managers are choosing this way.
Growing Forward 