Questions To Ask Yourself If You Want Your Business To Still Be Around In 10 Years

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According to a recent report, a staggering 96% of start-up businesses will fail in their first ten years. This could be due to a multitude of different factors and economic stresses but often comes down to poor planning when the business is in its infancy. While it’s easy to focus on the ‘here and now’ when first launching your business, you need to ensure you are putting plans in place to secure your company’s future, too.

With that in mind, here are four questions you should ask yourself if you want your business to still be around in ten years. 

What Will Make Your Business Stand Out?

With thousands of businesses being launched each and every day, it’s important that you find a way to stand out from your competitors and bring in a loyal customer base. In order to achieve this, you need to know both your industry and target audience inside and out – so that you can provide them with services/products they simply couldn’t get elsewhere. You also need to put together a strong marketing strategy that capitalizes on your USP (Unique Selling Point). Thankfully, there are many ways you can advertise your business, whether you choose to rely on social media or even word of mouth (WOM) marketing.  

How Will I Connect With My Customers? 

Your relationship with your customers is integral to your long-term success – meaning that you need to find ways to improve your customer retention rates. Customer retention refers to the practice of customers remaining loyal to a brand instead of making a singular purchase and never returning. By connecting with your customers, you are instilling them with a sense of loyalty and trust – meaning they will always turn to your brand when they are looking to make a purchase. You can connect (and improve your relationship) with customers by engaging with them more often – be that on social media, through email, or even over the phone. 

How Will I Capitalize On Trends? 

No industry is entirely static – meaning you should expend trends regarding consumer behaviors and habits to change often and sometimes in unexpected ways. However, you can help future-proof your business by ensuring that you capitalize on trends as much as possible, as this shows that you are incredibly customer-orientated. For example, due to its sudden boost in popularity, companies with TikTok accounts have noticed a dramatic increase in sales after advertising their products there. 

How Will I Facilitate Business Growth? 

As mentioned previously, the easiest way to ensure that your company will still be around in a decade is to ensure you lay down plans for the future. This means that you should set yourself goals as to what you want to achieve within a certain timeframe (say a year) and figure out what steps you need to take to achieve these goals. You can also facilitate company growth by bringing new employees with fresh ideas and experiences or by expanding your workspace in order to meet increased customer demands.

How To Help Your Small Business Grow In 2021 & Beyond

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Whether you have just started out on your small business venture or have run a successful company for several years, there are always new things you can do to grow and expand. Remember, the more work you put into your company, the more rewards you will receive back. This could mean, for example, higher earnings or an expanding customer base. However, as always, you have to be willing to put the hard work in. 

Don’t rest on previous success and expect it to carry you through the next year. The most successful companies earned their fame through continuous hard work and innovation – you can’t sit still. With that in mind, here are some different ways you can help your small business grow this year.

Set yourself challenges.

We often work at our best when we are moving towards a specific goal. It allows us to manage our time better, and we often don’t rest until we achieve it. Therefore, one way in which you can help your small business flourish is by setting yourself regular goals. 

If a goal seems particularly large or unattainable, break it into several smaller sections that are more manageable. This means you won’t lose focus and will feel a sense of accomplishment more often. When working as part of a team, you can boost productivity by setting shared and individual goals.

Identify problems with your business. 

Another way in which you can help your business grow begins with identifying problems with your business or how you operate. For example, you may pay for advertisements on social media but receive very little traffic to your website from the advert. This means you might need to redesign the ad or redefine your target audience to ensure you are reaching out to the right people.

Remember, mistakes are a part of everyday life – so when you find a problem, don’t despair. Instead, treat it as a valuable learning opportunity and a chance to grow.

Rely on the experts

Although you may enjoy the independence that comes with running your own business, you don’t have to do it all alone. For example, you can work alongside experienced vendors such as EP Logistics to secure the logistical side of your business. This gives you plenty of time to focus on other areas of your business, such as product development and customer relations.  By working closely with experts, you’ll be able to bring your company to new strengths – which is not something you could do entirely alone.

Develop a relationship with your customers 

If you want to succeed, your customers should be at the heart of everything you do. If you want them to make purchases or continue to support your business, you need to ensure that you develop a strong relationship with them. There are many different ways you can cultivate a relationship, be that through email, social media, or face to face conversation. Always operate with their best interests in mind, and give them plenty of opportunities to voice their opinions. This means you can continue to provide them with the services and goods they need.

4 Tips For Startup Businesses

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When you are setting up your own business, you are firing on all cylinders, probably getting very little sleep and have ideas coming out of your ears. There is so much that you know that you need to get done, from funding to premises to business plans. It is a frantic and busy time, a time you are never likely to forget. When it’s all in place and your business has finally launched, it can be difficult to know which areas are best to concentrate on next. Which is where we come in as today we share with you 4 tips for startup businesses.

Look after your team

Your business will rely on your team, so you need to prioritize looking after them.

To help your team to grow and enjoy working with you, they will need clear initial training and ongoing coaching and support. It should be open and friendly and any feedback should be constructive. This should enable everyone to feel confident and comfortable in the role that you are asking them to fulfill. 

Your team needs to feel invested in your business in order to give the best of themselves. To engender this, involve them in all aspects of your business and communicate with them regularly. Hold team meetings to share updates and encourage ideas from everyone. Book in one to ones with each member of your team to allow them time to talk through their work, their progress and any potential issues. Offer your support to help them to achieve goals or address any shortfalls in their performance. 

Most importantly, ensure that they feel appreciated and important to you. Get to know them, look out for opportunities to praise and thank them and reward appropriately when you see a job well done or want to celebrate your successes. 

Keep up with technology developments

It is worth always looking out for software, technology and packages that can make your business run more smoothly, such as investor crm software. These products will ensure that you can deliver a greater level of service to your customers, and usually with less effort on your part. They are specifically designed for a certain job, one that might currently be taking up the time of several members of staff as they use many different systems. Take the time to look around for products that can take some of the work out of your processes for you. 

If this is not your area of expertise, it will always be someone’s, so delegate the task to a team member or stay in touch with others in your industry to keep abreast of any developments. 

Develop your own marketing strategy

Marketing is key for every business, no matter your niche. What can vary widely here is the amount of time and money you choose to invest in it. 

You might choose to invest a lot of your own time here, rather than heavily invest financially, and there are plenty of ways to do this. Many businesses are able to build strong followings and customer sales through effectively utilizing social media, free to use in most cases. Others have strong email marketing campaigns or content marketing strategies. In these cases there is a significant time commitment required, but very little monetary outlay, so you will need to weigh up whether this works well for your business, or whether outsourcing to specialists will make more sense on balance.

Build strong relationships with your customers

Your initial customers are likely to be precious to you and rightly so, you will want to look after them and build strong relationships with them.

Anyone that experiences your business could potentially be talking about your business the next day with a friend, so these early interactions are absolutely key in developing your reputation. Word of mouth is a very powerful marketing tool, and these days that extends to people talking about your business online too. A great rating on trusted review websites can really boost your business, as can people talking positively about you on social media. 

Take the time to ensure that those initial customers receive the very best from you, encouraging them to return to you as repeat customers and share their experiences with others. Ask for their opinions on what you have delivered to them and make it clear to them how much their feedback is valued. Use any feedback to improve your service and shape your business going forwards and thank them for helping you in this way.

Improve Your Customer Relationships Right Now

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As a modern business owner, you have to think about what you can do to attract more customers to the business, as well as retaining them for as long as possible. This is the most important consideration to make as a modern entrepreneur, and you have to do as much as you possibly can to make sure you take the company further.

There are a lot of factors you have to keep in mind that are going to help you improve your customer relationships, and this is going to help take your business to the next level. Make sure you keep some ideas in mind that are going to help you make the most of this, and help you to attract more people to the business moving forward.

Market More Effectively

There are so many things you can do to improve customer relationships in your business, but this starts with your marketing. You have to make sure you do as much as you can to come up with an excellent marketing strategy to help take things to the next level. Using an array of wonderful marketing methods to attract interest and bring people flocking to the company is so important.

Use CRM Solutions

Make sure you come up with ideas that are going to allow you to make the most of your customer relationships by managing your business better. One of the best ways of achieving this is to make sure you use the best possible CRM solutions to help improve your management skills and enhance the way you interact with your customers as much as you possibly can.

Stand Out from Your Competitors

There are plenty of essentials every business needs to succeed, and one of the best ones is to stand out from your competitors. You need to try to take things forward as much as possible so that you can stand out from the competition, and possibly even take customers from your competitors. This is important to keep in mind moving forward, and you need to get this right as much as possible.

Always be Professional

It is so important to make sure you are always being as professional as you can possibly be. There are a lot of factors that can play a part in this, but continually having a professional image is one of the most important things a business owner can do. Always being professional is so important, and there are a lot of things you can do to help you achieve this moving forward.

There are a lot of things that you need to keep in mind when you want to improve your customer relationships in 2019. You have so many great things you can do to achieve this, and this is something that you have to make sure you get right as much as possible. There are a lot of things that play a part in helping with this, and you need to use these ideas to help you achieve this moving forward.