I’ve been coaching for the past 8 years as an entrepreneur, but much longer in basketball and life. It’s a skill set you can learn, but similar to leadership there are some who have an innate ability to thrive in it and a “higher ceiling” in terms of execution. As a customer there are more reasons than not to avoid coaching, which makes it hard to “sell.” Here are just a handful:
“What is coaching?”
“How does it work?”
“How much is it?”
“What results will I get?”
“HR and management already provides that at work.”
The list goes on and on, so instead of trying to convince you why coaching works, I prefer to share my experience of hiring a coach. I worked with a coach for 18 months. We met bi-monthly and talked about professional and personal issues. I loved how he would ask me questions that were based on my agenda, set goals to accomplish before the next session and go at my pace. It felt much more like hiring a personal trainer to strengthen my mind than anything close to therapy or psychology. I liked it so much I picked my coach’s brain on how to become one and after going back to school for a M.A. in Organizational Leadership, here I am.
Now the toughest part is selling it. Coaching is a process, it provides solutions to the “how” questions. Problem is customers are focused on the results. Confidence and career advice is what my clients get from working with me. Another issue is paying for individual sessions. Going back to my personal trainer analogy, you wouldn’t hire a trainer and expect results overnight, so you can’t do the same with a coach. Sessions don’t work, programs do. P90X and Insanity sell fitness, but they’re packaged as a program. That’s exactly how you need to buy coaching. For example, my Career Bootcamp is 30 days of coaching which includes: (4) 60 minute sessions + unlimited weekday email support. If you take full advantage of this offer, you can have up to 26 “touch points” in a month’s time. Now that’s value! You get a defined outcome in specific time frame. Much easier to buy.
It’s not that coaching doesn’t work, it does. But the challenge is how it’s “packaged.” These days anyone can call themselves a coach, I get that. So if you’re in the market to hire one, contact a coach and ask them questions. Your decision to hire one should be based on chemistry (do you “fit” with them?) and confidence (can they get me to where I want to be?). Coaching is an investment in personal & professional development. A smart coach also knows when to refer clients to therapists when their issues are outside of their professional scope.
Athletes hire coaches to increase performance, so should you!