Five Ways To Improve Supplier Relationships

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It doesn’t matter who you are talking to, good relationships in business are key to success. You can have as many clients and supplier relationships as anyone else, but if you’re not managing these relationships correctly, you’re more likely to find that problems arise later on. 

Having strong relationships with your suppliers doesn’t happen overnight. It takes a lot of work and time together to build something worth having, and any company stands to benefit from these secure relationships. It pays off to put in the time and effort to build meaningful and worthy relationships with your suppliers, and it’s important to stick with it every step of the way.

With that in mind, let’s take a look at five ways you can improve those supplier relationships.

Excellent Communication

Establishing the relationship between two companies isn’t always easy but with the right communication, you can make it work. You may think this is easy, but it’s difficult to master when you are new to business. There are ways to communicate effectively and respectfully, whether you are going to your supplier for cardboard boxes or butterfly valves. Understanding how to work with them is vital to your success, and you can open up the relationship to be more beneficial to you both when you communicate well.

Set Efficient Goals

You want something from your supplier, and they want something from you. The key is knowing what each other want and sticking to it. Having mutual respect comes from knowing what to expect from one another, so lay down those goals early on and you won’t be disappointed.

Be Financially Punctual

It doesn’t help your business if your clients are late paying you for your service, so as you can imagine, it doesn’t help your supplier if you are late paying yours. If you absolutely must be late with your payments, then you absolutely must tell your supplier that the payment is coming late. It’s respectful to let them know. It’s even better to not be late in the first place!

Be Positive

You are human, and your supplier is human, too. Instead of placing blame, always give each other room for mistakes. They happen and the best thing to do is to move past them with positivity and not blame. If something is your fault, own it and move on – and they’ll do the same.

Always Review

There is always room for a cheaper option, a better option or just plain new pastures when it comes to supplier relationships. One of the most effective ways to avoid being complacent is to ensure that you are keeping up with reviewing your relationships. Review these against your budget and your expectations, and let yourself explore what else is out there. It doesn’t mean you have to leave a trusted supplier, it just means that you’re open to the things that will benefit you and your business.

Relationships are important for success: don’t take them for granted.

 

Make Your Business More Efficient With These Epic Hacks

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As a business owner, it is important to look at what you can do to be more successful, and boosting business efficiency is an excellent way of achieving this. You need to do as much as you can to look at how you are going to improve the efficiency of the business moving forward, and this is something that can really take your business in a positive direction moving forward.

You need to make sure you are doing as much as possible to improve your business efficiency, as well as the way in which your company is run. So, you need to make sure you are looking for the best ways of improving the company moving forward, as this can make a massive impact on the success of the company. Make use of these ideas and try to use them to help your business blossom and grow.

Digitize

You need to ensure you do as much as you can to digitize the company and bring the company online wherever you can. There are a lot of things you need to keep in mind that are going to help you make the business run better, and this is why you have to have a strong online presence. There are a lot of factors that play a part in this, and you have to make sure you take this step. You have plenty of options to digitize your business, and it is important to make the most of these where possible.

Scalability

It is also important for you to think about the scalability of your business, and how this will help you to improve efficiency. If your company is operational across mobile devices and tablets, you will be able to reach more people and get more done in the process. Think about how Cloud computing systems can make your company more scalable, and check out what The Azure Cloud Experts can offer you by way of scalability options, and Cloud solutions that will help make your business more efficient.

Better Communication

There are a lot of things you can do to keep your business as efficient as possible, and this is something you can achieve through better communication. There are a lot of things that you can do to help you improve the way you communicate. More one to one conversations and staff meetings are a great way to achieve this. Be clear, honest, and upfront with your staff about what you expect from them and want them to do. The more you communicate, the easier it becomes to ensure that your staff are more productive, and the business is more efficient.

When you are trying to make the business better and more efficient, you need to make sure you are focused on improving the way in which your staff are doing things, as well as modernizing and updating your company. There are a lot of things you can do that are going to help you with this, and you need to make sure you are doing as much as you can to make the company work on a better level.

How Healthcare Professionals Can Improve The Patient Experience

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This article is for you if…

  1. a) You currently run a healthcare practice.
  2. b) You are thinking about getting into the healthcare business.
  3. c) You are an advocate for change in the field of healthcare, be that as a patient or as a professional.

Improvements can always be made within the patient experience, and these include the following suggestions.

#1: Make good hiring decisions

Many of us have been on the receiving end of an ill-tempered or unwelcoming receptionist. There have been cases of negligence or misjudgment with regards to the treatment offered by healthcare professionals. For the sake of the patient then, it is important to avoid bad hiring decisions. By hiring receptionists proficient in excellent customer service, and by hiring fully qualified and experienced medical professionals, the patient will feel as if they are in safe hands within the healthcare practice they are attending.

#2: Make the patients lives easier

We aren’t talking about this in a medical or any other health-related sense, as that, of course, should be a no-brainer. Rather, we are talking about making patients lives easier on a practical level. This includes the opportunity to make and cancel appointments online. It could include cutting down pharmacy waiting times by offering prepackaged medication and prescriptions within the practice itself. And it might include the offer of home visits, so the patient doesn’t have to drag themselves out of their sick bed to meet an appointment.

#3: Improve the look and feel of the practice

First impressions are everything, so if a practice falls short in any way, this might cause the patient to switch to another source of healthcare. On a very basic level, there should be comfortable and plentiful seating in the waiting area. Aesthetically, the wall and decor colors should be warm and comforting. Relaxing music in the background might calm a patient’s nerves, alongside other features, such as a fish tank or reading materials to distract their nervous minds. Refreshments could be made available, especially if there is a chance of long waiting times. And there should be plenty of signage, so the patient can easily get to where they need to be, be that to the toilet, the waiting room, or the office of their healthcare professional.

#4: Improve communication

As suggested, the option to make and cancel appointments online is a useful one, not least because it cuts out time spent trying to do the same thing on the phone. Setting up a website then is a must for any healthcare practice. This might include a live chat option online to deal with any patient queries, as well as a FAQ page to answer questions without the need for further communication. Healthcare professionals might also consider outsourcing their call centre, as again, this will reduce wait times on the phone; a godsend for anybody sick of listening to the piped music coming from the other end of the telephone!

These are just a few suggestions into how healthcare professionals can improve the patient experience. Should you work in this field, then it is worth heeding our suggestions, so as to keep your patients on your side. And if you’re a patient (which you invariably will be at some point in your life), it is worth considering what we have said in relation to the feedback you might give your practice.

Let us know what you think, and if you have any other suggestions, be sure to let us know.