Facebook And Artificial Intelligence

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Facebook is building Artificial Intelligence (AI) into its Messenger application. This move acts as a further testament to AI driven chat bots being the future. The AI-powered chat-bots will allow companies to benefit from software that has the ability to engage in lifelike text exchanges with users. The company wants this to become the go-to option when users are looking for goods and services, which means they will sidestep searching via Google, hitting all search engines hard.

To understand this better, it is first imperative to know what ‘bots’ are. This is a type of software that is infused with the capability to ‘learn’ from conversations. A chatbot will essentially mimic a conversation that a person would have by using Artificial Intelligence. AI is the theory and development of computer systems so that they have the ability to carry out tasks that would typically require human intelligence, for example, translation between languages, decision-making, speech recognition, and visual perception. There are lots of tools using AI now, like PDFsearch. Experts believe that it is possible for bots to be created that could actually be better than real people when it comes to natural language text conversations.

Bots can completely alter the way people interact with the web, going from a collection of self-initiated actions to a quasi-conversation. For example, without a chatbot, a user may head to weather.com to discover the forecast, which would require them to then enter their post code. However, with a bot, all the user needs to do is send a chat asking for a ‘3-day forecast’ or the ‘current conditions’, for example, and the bot will reply with the answer. This makes the process a lot easier and eliminates the need to search online.

At present, AI is already used in Facebook Messenger to filtering out spam texts, suggest recipients for messaging, and recognize faces in pictures. The owner of Facebook, Mark Zuckerberg, has said that he has aims for Facebook’s Artificial Intelligence to be able to understand what is in news articles, videos, and pictures, and to then use this information to recommend content to Facebook users. The company is also set to provide bot building technology and AI for developers around the world so that they can use the Messenger app to direct people to their products in the way that we just showed you with the weather example. When you consider the fact that there are already 900 million users of the Facebook Messenger app around the globe, you see the monumental potential of this.

This would essentially represent a whole new era of targeted advertising for businesses, as it would mean that Facebook may give brands the ability to contact you independently via their messaging app. These bots would appear on your Messenger contact list, just like your friends do. From reading the news to booking a plane ticket, anything would be possible, and Facebook aims for it to be a rich interactive experience instead of the question and response bots that are available elsewhere.

What do you think about Facebook’s use of AI?

Workplace Trends Worth Making Note Of

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If there is one thing we have learned from all previous end of year swan songs, it’s that you can’t change the past. You can look at it, analyze it and use it to help you grow; but you can’t change it. So, instead of making the mistake that almost everyone makes, which is looking back at the year just gone and focusing on the regrets, why not be positive and look to the future, understand how to smash next year’s targets and accept this where your real chances of success lie.

And, with that in mind, we have pulled together a list of workplace trends that we believe every business leader, manager and employee should be aware of moving forward. After all, knowledge is king.

  1. Human Interaction Is Back On The Menu

It wasn’t too long ago that the whole world was going bonkers for remote-working programs and, while a huge chunk of businesses are finding success down this route, some major names are refocusing on workspaces designed to promote interpersonal relationships. Offices are being redesigned with this in mind, managed technology solutions are being brought into practice to help boost human connection, hangout spaces are becoming the norm and physical spaces are getting an overhaul. Why? Well, it is partly to do with efficiencies and partly to do with Gen Y & Z-ers preferring to do things face-to-face than through technology.

  1. The New Credentials Of Learning

If the modern age will be remembered for anything other than technology itself, it is the disruption people have caused within certain niches, and education is one of the most affected of all. There are now so many third-party services that are offering a) education, b) credentials and c) certifications. The reason for this is demand. Traditional forms of tuition are becoming less popular among young adults, which has a lot to do with the rising costs associated. As such, people are shunning colleges altogether, opting for low cost and online courses instead. The result will be much more tolerance from companies to accept candidates with non-traditional credentials.

  1. AI Is Going To Become More Commonplace

This is one of those trends that is met with a mixture of excitement and anxieties, which is totally normal given that’s how all unfamiliar territory makes people feel. Anyway, what you will find over the coming year is AI enters the workplace across the board and that’s because almost every new device that gets developed these days comes with some form of intelligence. Google, Facebook, Apple, Amazon – they have all gone down the AI route. If we had to pick out one niche in which this will hit businesses most, it is with Chatbots. This form of intelligence can be used in personal assistant software, customer support tech, data mining, for streamlining businesses and are even being used to answer questions – both internally and externally.

  1. Happiness Through Financial Help

More people than ever are living from one paycheck to the next, which is not so much because Millennials are bad at saving (quite the contrary), but because the cost of living is now so high it is a two-income society. This financial stress is affecting mental health and performance. As such, more and more companies are helping their employees manage this stress, with paying off student loans now a normal benefit in workplaces.