Read This Before Hiring a Coach or Consultant by Tim Berry

May I call it the expert business? It’s kind of like a zoo (no offense intended). There are coaches of all varieties, from business to life to style, to executive and leadership and others. And management consultants, planning consultants, strategy consultants, marketing consultants, public relations consultants, etc. And designers and programmers, project managers, event planners, graphic artists … I’ve been both seller and buyer, and I’m thinking I can help you figure out which section to go to, and which cage to rattle, by sorting through some of the species, and some of the differences.
I worry that people use these terms indiscriminately. To me, a coach teaches you to do it better, helps you, and trains you to do things better. A consultant delivers a report telling you what you’re supposed to do.
A coach watches you do it, then reviews your performance. A consultant studies, listens, concludes, and delivers the conclusions.
Can you tell I lean towards coaching? Maybe because I made a living consulting for 20 years, both on my own and as an employee of brand-name firms. And in my specialty, business planning, having it done for you doesn’t work. It’s like paying somebody to do your exercise. Coaching is more likely to work better. I’ve done strategy consulting, and that’s very similar. Strategies are to develop and implement yourself, over a long term. A coach might help, a consultant, not so likely. I’m immersed in social media, and I think that’s another example of something you so yourself, ideally, rather than have done for you; which means it’s another area for coaching more than consulting. And PR? Maybe you have somebody do the press releases, and arrange the meetings, and suggest tips and techniques, but do you believe in anything actually said by a spokesperson?
Ideally, you look for a relationship in which you are buying, and paying for, just the expertise. Pay the expert to coach you as you do it yourself. You pay for fewer hours, but you still get the benefit of somebody else’s experience and expertise. That’s the best of both worlds.

Do You Know Who’s On Top?

After you get your mind out of the gutter, when it comes to your career this question is serious business. Regardless of where you are in your career, who’s on top matters. 

The “trickle down” effect. Take for example, Donald Sterling, owner of the Los Angeles Clippers. Recently there were reports that he heckles his players when they’re not performing up to their potential. Not exactly a motivational speaker huh? Whoever is on top bleeds their personality and core values to everyone within the organization. As an employee, it’s vital you get to know as much about the person in charge. Even if you never meet him/her face to face, you will know what they value based on how you are treated.

Choose respect over like. That means it’s more important that you respect your boss than actually like him/her. It’s not what they say, but what they do. Actions speak louder than words. If you truly respect your boss, there should be times you don’t like him/her because they’ll do what’s best for the company, not just for you. On the other hand, if you really like your boss, but don’t respect him/her, most likely you don’t give 100% effort and the company suffers.

Look for growth opportunities. What is the company culture like? There’s no harm in taking a lesser position if you know there’s room to advance. On the flip side, if you are in it solely for the money, it will come back and bite you. A learning culture provides multiple ways to continuously grow their workers such as: coaches, workshops, conferences, training, etc. (Take a look at Google, Zappos & Dreamworks as examples) 

We’ve been told great organizations are flat, but that’s a myth. All organizations need some form of vertical leadership to accomplish anything. The leader of a company drives the culture. The culture affects workers more than any other factor. Take some time to look up and figure out if you like respect what you see. What’s on top will determine how you feel “below.”

I’d like to hear your personal stories about good and bad leadership you’ve experienced. Please leave your comment below.

How Successfully Do You Fail?

Define success. Each definition is unique. 
Define failure. Any time you don’t reach the intended goal. 

  
The most successful people in the world fail the most. 
Yes, I said it. Successful people aren’t afraid of failure because of how they view it.

After your next failure (that’s right, it will happen), try asking yourself these questions:

What can I learn?
We learn the most from losing, not winning. There’s teachable moments in every setback no matter how painful they are. It’s not what happens to you, but how you respond to it. 

What’s my next move?
There’s no harm in evaluating what happened (collecting data), but don’t dwell on your mistakes. Pick yourself up and move on. If you “keep score” based on wins and losses, you’ll become depressed. One great win can offset many losses.

What’s my goal?

After you get up off the canvas and start fighting again, re-focus on your desired target. Think of a mosaic (credit to my friend Josh Allan Dykstra). Instead of being consumed with the individual pieces, step back and view the big picture. Don’t let setbacks stop you. Stay persistent and the results will come.

Being successful is about learning to fail forward. Learn from your mistakes. Move on. Fixate on your target. Failure isn’t a bad thing, if you know how to “see” it.


Are you ready to fail forward?